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Shipping Policy

Shipping the Goods: Fast, Fresh, and Ready to Press

At OnlyTransfers, we know your apparel business moves fast. When you place an order, our Kingsport, TN team fires up the printers so you can get your film and get to work. We partner with the best in the businessβ€”UPS and FedExβ€”to make sure your transfers arrive safely and swiftly.

To keep things transparent and headache-free, here is the exact rundown on how our production and shipping process works.


⏱️ Production Time vs. Shipping Time

Whether you are designing a custom masterpiece in our Gang Sheet Builder or stocking up on our Ready to Press designs, all items are produced freshly after your order is placed.

  • Production Time: This is the time it takes our crew to print, cure, inspect, and pack your order. Because of the custom nature of our process, our production and delivery timelines are strong estimates, but they are not guaranteed.
  • Shipping Time: This refers only to the transit time once the package leaves our loading dock and is in the hands of the carrier.

πŸš€ Expedited Shipping: What You Need to Know

Got a tight deadline? We offer expedited and rush shipping options at checkout to help you meet it. However, it is important to note:

Upgraded shipping applies to the carrier's delivery speed only. Choosing overnight or 2-day shipping does not guarantee same-day or immediate production unless a specific rush production option is stated and selected on your order. We always hustle to get your prints out the door, but the upgraded shipping clock starts the moment UPS or FedEx scans your box.


πŸ“¦ Carrier Delays (The "Out of Our Hands" Clause)

We pride ourselves on getting your packages out the door on time. But once we hand your box over to UPS or FedEx, they take the wheel. For that reason, we are not responsible for carrier delays once the order has shipped.

Weather events, reroutes, and logistical hiccups happen. If your package gets delayed in transit, keep a close eye on your tracking number. If it looks hopelessly stuck or lost, reach out to us! While we can't drive the delivery truck, we will do everything in our power to help you track it down and find a solution.


πŸ’¬ Got Questions About Your Shipment?

No automated runarounds here. If you need a status update or help with a tracking link, our team is ready to assist.

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Based proudly in Kingsport, TN.

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